What better way to train your people than having a family train them?

J. A. Coles provides approved Driver Certificate of Professional Competence (DCPC) periodic training by virtue of being a member of the Institute of Transport Administration (IoTA) DCPC Training Consortium.

All training is carried out under strict guidlines from IoTA to ensure that the standards are high. Courses can be chosen from a variety of subjects (for a full list please visit:www.iota.org.uk). The entire road transport industry is catered for, not just the removals sector, and training can be provided for individual drivers as well as companies.

As a member of The Institute Consortium, J. A. Coles offers a number of unique benefits for operators:

Training courses are produced centrally to ensure consistent nationwide training material;

All instructors are subject to unannounced verification visits;

Delegate feedback is reviewed centrally to ensure high standards of customer service are maintained;

A national network of training providers allowing consistent levels of training for national multi-site operators without the need for excessive travelling;

A pick and mix system for bespoke courses allowing operators to choose the material to be delivered to their drivers;

The opportunity to tailor courses to operators’ needs;

The opportunity to add courses to the IoTA portfolio to meet clients’ requirements;

The option for operators to join the consortium where they employ their own qualified instructors.

The Institute Consortium Members also have a huge resource of background information available through the Institute network of industry specialists to advise on course development for particular needs.